CDL Logistics understand the importance of customer satisfaction and communication; your customers are our customers. The hands-on approach we adopt ensures all our Call Centre representatives are fully briefed on  every aspect of each individual contract and/or campaign in order to provide your customers a faultless service.

Our Call Centre works inline with our fulfilment systmes and we can accommodate all forms of communication from call handling to fax and emails for both short and long term contracts, as well as one-off campaigns. Call Centre software monitors call activity, duration and waiting times.