Customer satisfaction is high on the priority list at CDL, which is why we supply clients with a dedicated Client Service Manager, backed by a Customer Service team, with the training and experience to provide a personalised and professional service, including:

• Overall management of the account, including production reports
• Supervision of call centre operations
• Liaison with all end users
• Cooperation with all counterparts to continually refine our service and streamline operations
• Administration of specialised requests
• Adherence to service levels